Cant get Cuisinart to assist with replacing a broken blade on a new product

GetHuman-ligayami's customer service issue with Cuisinart.com from December 2018

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The issue in GetHuman-ligayami's own words
Replace a broken blade ... I received my order for a Cuisanart DFB-**BCNY ** cup food processor back on Nov. **th. I’ve twice submitted a communication via Amazon that the housing for the blade had a crack. When I called your customer service line, I gave them all my product registration information but was told they couldn’t help me with a serial number. There is no serial number ANYWHERE on the product, the box, nothing. The registration site doesn’t even ask for a serial number! I just want a stainless steel blade that isn’t cracked! The least that Cuisinart should do is reply to my submitted customer service inquiry and help resolve the issue.

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Cuisinart.com

** Cup Food Processor w* Stainless Steel Blade
Customer service issue
Reported by GetHuman-ligayami
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 138 others
0 customers following this

Timeline

GetHuman-ligayami started working on this issue
Dec 28th, 2018 7:04pm

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