I am not able to access my account & you all don't appear to want to help. When I try t...

GetHuman-mshadric's customer service issue with Creditkarma.com from February 2019

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The issue in GetHuman-mshadric's own words
I am not able to access my account & you all don't appear to want to help. When I try to log in, I'm told it doesn't recognize my device, I was able to access my account up until the day before yesterday, it keeps sending me a code to my old phone number, l need to be able to use my new phone*number. My new phone number is ***-***-****, my email is the same *****@***.com, so help me access my account with my current phone*number. My old phone number was ***-***-****, of course I no longer have that phone or phone number.
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Creditkarma.com

Customer service issue
Reported by GetHuman-mshadric
Feb 6th, 2019 - 4 mons ago
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GetHuman-mshadric started working on this issue
Feb 6th 9:22pm