Credit Karma Customer Q & A

Answers to Common Problems

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As for contacting Credit Karma, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

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Recent reasons customers contacted Credit Karma:

i have an account registered under an old email which i do not have access to anymore...
I need to change my phone umber so I can access. My account
Credit Karma info is not up to date with my IRS account which is AFFECTING my refund advance
I need to change my phone number and email.
I have sent documents to verify my idenity but still have not heard back from anyone
Tengo problemas creando una cuenta de Credit Karma. Coloco mi direcci*n y dice que teng...
Can I get inside my credit karma need help refresh it so I can update my information
My phone number has changed but I can open my credit karma I'm trying to get my advance...
My spend account is closed and I didn't close it want it reopened
I recieved a notice to send my address in order to reset my account.Ref**********My add...
I file for advanced on taxes. Money was put on card found outward was disconnected just...
My credit scores are *** (TransUnion) & *** (Equifax). They were both *** until I appli...
My phone number was never updated yet on my credit karma account so it keeps trying to...
I just got a new phone and phone number and now I can't access my account.

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Does GetHuman work with Credit Karma?

GetHuman does not work with Credit Karma's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Credit Karma at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Credit Karma's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Credit Karma at a Glance

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