How Do I Cancel My Credit Karma Account?

It is easy to see how a Credit Karma account can help you get your financial information in order. However, you may decide to cancel your Credit Karma account for a variety of reasons. These helpful tips can assist you with this.

Jeff Whelpley is the editor / author responsible for this content.
Nov 14, 2019

Credit Karma is an American personal finance firm that helps people access their credit scores and gets reports and insights into their financial status. The site also has a tax feature that helps you file returns and offers information about taxes.

It is easy to see how a Credit Karma account can help you get your financial information in order. However, you may decide to cancel your Credit Karma account for a variety of reasons such as finding a better personal finance tool or irresolvable issues with the site.

Regardless of the reason why you close your Credit Karma account, there are a handful of ways through which you can cancel your account. Ensure you are certain of your decision before initiating the cancellation process.

You can deactivate your Credit Karma account through any of the following means:


You can cancel your account directly from the Credit Karma website using the following process:

  1. Launch your web browser and open the Credit Karma website
  2. Go to the website's help page
  3. Scroll down the page until you see the question, 'How can we help you?'
  4. Select 'Cancel my account' and the page will prompt you to log in
  5. Fill in your log in details and log in to your account
  6. You will be returned to the help page. Repeat step 3 and proceed to select 'Cancel my account' once more
  7. A 'Get Started' prompt will appear. Click it and you will see the statement 'You are now able to log in to your account'
  8. An 'Account Cancellation' tab will appear
  9. Click the 'Account Cancellation' tab and a confirmatory tab in red will appear labeled 'Confirm Cancellation'
  10. Click 'Confirm' and you will be redirected to the log in page
  11. To confirm the account cancellation, try to log in to your account. If the account has indeed been deleted, it will show 'Error! This account has been deactivated.'

There is also another process through which you can cancel a Credit Karma account and involves submitting a ticket to Credit Karma. The process consists of the following steps:

  1. Launch your web browser and open the Credit Karma website
  2. Input your user information and log in to your account
  3. Open the Credit Karma help center
  4. Select 'Submit a request'
  5. You will be asked to choose the issue with which you need help with. Click the arrow in the empty field and a drop down menu with a list of options will appear. Click 'I need help managing an existing account'
  6. On the subsequent page you will see several empty fields. In the field labeled 'What kind of account issue do you have?' Click the arrow and the field and a drop down menu will appear
  7. Select 'I'd like to cancel my account' and proceed to fill in the necessary details in the rest of the empty fields
  8. Once you are finished, click 'Submit' and your ticket will be sent.

Customer Service

You can also contact Credit Karma's customer service and request them to cancel your account. The customer service agent will take you through the process of cancelling your account. You can find Credit Karma's customer care contact information on GetHuman.

It is crucial to note that once you cancel a Credit Karma account, you cannot open another account for the next six months.

Moreover, you may want to download and save or print the information in the account before deactivating it. The reason is because once you cancel your account you will be unable to access the information that was stored in the account.

These steps should help you cancel your Credit Karma account.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Cancel My Credit Karma Account?

Why does GetHuman Write How-to Guides for Credit Karma Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Credit Karma in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Credit Karma Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Credit Karma

Asked 5 years ago
Updated 5 years ago
Viewed 2,446,831 times
Credit Karma account
Account issues
Cancel account
Close account
cancel subscription
Cancel Account
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!