How do I recover my Credit Karma account?

In a nutshell: To recover access to your Credit Karma account, reset your password through the provided link. If you can't remember the associated email address, use the "Forgot Email" option. Verify

Jeff Whelpley is the editor / author responsible for this content.
Jul 31, 2024

Introduction

Are you not able to access your Credit Karma account? You can recover it by resetting your password. If you no longer have access to the email address associated with your account, the options are to update your email address or create a new account. If you decide to sign up and create a new account, any previous credit report history won't be available. Read this guide if you want to recover your Credit Karma account; we'll discuss your options to log back into your previous account.

Reset Your Password

Use this link: https://www.creditkarma.com/recovery

Type in your email address and click Continue. Follow the on-screen prompts to reset your password with Credit Karma.

If you can't remember the email address associated with your account, click Forgot Email and follow the next step.

How do I recover my Credit Karma account? (Step 1)

Find Your Email Address

You can find your email address by filling out the form on this page. Make sure you enter the correct details including the social security number. Tap Continue and follow the on-screen instructions.

How do I recover my Credit Karma account? (Step 2)

Get Back to the Reset Password Page

Once you have the email address, go back to the reset password page and enter your email again to reset your password and regain access to your account.

If you no longer want to use your previous email address, the option is to change it. Use the next step to access your account and change your email.

Access Your Account

Use this link: https://accounts.creditkarma.com/recover/my/account/eid

Enter your email address or use the Find Your Email Address page if you can't remember your email. You need to also enter the last four digits of your social security number.

How do I recover my Credit Karma account? (Step 4)

Tap Continue

Just follow the next steps to change your email address on file. You can still have access to your previous record if you change the email address.

Update Your Password

To avoid getting locked out of your account, consider using a password that's easy to remember. You can change the password using this link: https://accounts.creditkarma.com/checkpoint/alter-credentials

How do I recover my Credit Karma account? (Step 6)

Conclusion

Users who prefer to create a new account can visit the Sign Up page and fill out the required information. You only need an email address and a password to register with Credit Karma. After logging in and verifying the account, you can start getting alerts about changes to your reports and making the most of your money. Do you still have questions about recovering your account with Credit Karma, or clarifications about your account? Please don't hesitate to get in touch with Customer Support.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I recover my Credit Karma account?

Why does GetHuman Write How-to Guides for Credit Karma Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Credit Karma in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I recover my Credit Karma account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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