I can not log in to my Credit Karma account. I have changed my phone number yet the on...

GetHuman-pacergur's customer service issue with Creditkarma.com from January 2019

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Creditkarma.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pacergur will need to dig through the advice provided by Creditkarma.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pacergur can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Creditkarma.com has better answers for you: Creditkarma.com Help Center
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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Email address on account
The issue in GetHuman-pacergur's own words
I can not log in to my Credit Karma account. I have changed my phone number yet the only way to verify my identity is by receiving a text to my phone. I have contacted Credit Karma three times with no response to any form of assistance in clearing this matter. I am at my wits end with trying to reach a real person who can assist me. To resolve this, the technical department needs to intervene and remove my old from number from my account and give me an alternative method to confirm my identity.
GetHuman-pacergur did not yet indicate what Creditkarma.com should do to make this right.
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Creditkarma.com

Customer service issue
Reported by GetHuman-pacergur
Jan 14th, 2019 - 9 mons ago
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Seen by 13 customers so far
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Timeline
GetHuman-pacergur started working on this issue
Jan 14th 6:33pm