I can not log in to my Credit Karma account. I have changed my phone number yet the on...

GetHuman-pacergur's customer service issue with Creditkarma.com from January 2019

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The issue in GetHuman-pacergur's own words
I can not log in to my Credit Karma account. I have changed my phone number yet the only way to verify my identity is by receiving a text to my phone. I have contacted Credit Karma three times with no response to any form of assistance in clearing this matter. I am at my wits end with trying to reach a real person who can assist me. To resolve this, the technical department needs to intervene and remove my old from number from my account and give me an alternative method to confirm my identity.
GetHuman-pacergur did not yet indicate what Creditkarma.com should do to make this right.
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Customer service issue
Reported by GetHuman-pacergur
Jan 14th, 2019 - 9 mons ago
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Seen by 13 customers so far
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GetHuman-pacergur started working on this issue
Jan 14th 6:33pm