I cant log in to my account. it says my password is incorrect. I reset my password an...

GetHuman1221996's customer service issue with Creditkarma.com from September 2018

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The issue in GetHuman1221996's own words
I cant log in to my account. it says my password is incorrect. I reset my password and then Im told my identity needs to be verified. I take a photo of the front nd back of my drivers license and still it tells me my identity can not be verified. Whats going on? can someone help me please???
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Creditkarma.com

Customer service issue
Reported by GetHuman1221996
Sep 28th, 2018 - 20d ago
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Timeline
GetHuman1221996 started working on this issue
Sep 28th 11:16am