The address in my credit karma account is incorrect. I haven’t lived at that address i...

GetHuman1172320's customer service issue with Creditkarma.com from September 2018

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The issue in GetHuman1172320's own words
The address in my credit karma account is incorrect. I haven’t lived at that address in over * years. I tried to change it and it will not let me. It says something about it not matching something on my credit report.*I have contacted transunion and they have my correct address. I contacted equifax and they also have my correct address but also show the old one. They are going to dispute the old address and told me that it may take ** days for it to be removed
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Creditkarma.com

Customer service issue
Reported by GetHuman1172320
Sep 20th, 2018 - 6 mons ago
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Timeline
GetHuman1172320 started working on this issue
Sep 20th, 2018 7:01pm