I don’t remember my password so I clicked get help I was sent an email clicked the link...

GetHuman-myfirefi's customer service issue with Creditkarma.com from August 2018

Help with my Creditkarma.com issue
The issue in GetHuman-myfirefi's own words
I don’t remember my password so I clicked get help I was sent an email clicked the link it asked for my year of Birth and the last four of my social security number I put the correct information in and it says it’s wrong. But it’s NOT wrong. How can I change my password if it won’t accept my information??? HELP ME PLEASE!!! I need to get into my account and need to change my password. HELP HELP HELP!!!!!
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Creditkarma.com

Customer service issue
Reported by GetHuman-myfirefi
Aug 27th, 2018 - 4 mons ago
I have an issue with Creditkarma.com too
Fixed
Seen by 4 customers so far
Similar issue to 1008 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Email address on account
Timeline
GetHuman-myfirefi started working on this issue
Aug 27th 11:28am
GetHuman-myfirefi indicated the issue is not fixed yet.
Aug 31st 1:50am