My credit score dropped because Credit Karma indicated a charge of $**,***.** to a card...

GetHuman805360's customer service issue with from June 2018

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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Email address on account
The issue in GetHuman805360's own words
My credit score dropped because Credit Karma indicated a charge of $**,***.** to a card that I have not used in a few years. I called the card company and they have no record of a charge against me, however, your records indicated a charge in the above amount made between May and June, ****. I am alarmed and wish to speak to someone immediately to have this bogus information removed from my credit records on all credit score agencies.
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Customer service issue
Reported by GetHuman805360
Jun 21st, 2018 - a yr ago
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Seen by 19 customers so far
Similar issue to 387 others
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GetHuman805360 started working on this issue
Jun 21st, 2018 12:25am