I was charged late payment fees for my annual payment and need credit one to refund tho...

GetHuman5534580's customer service issue with Credit One Bank from December 2020

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The issue in GetHuman5534580's own words
I was charged late payment fees for my annual payment and need credit one to refund those late payment because credit one should have sent me a email or text reminding me of my annual fee this is bad communication n it’s not fair

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Credit One Bank

Customer service issue
Reported by GetHuman5534580
Dec 8th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 2603 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman5534580 started working on this issue
Dec 8th, 2020 8:10pm