to who it may concern, my name is mary sloan and I purchased some wigs through an forei...

GetHuman5057702's Dispute a Charge issue with Credit One Bank from July 2020

Help with my Credit One Bank issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman5057702's own words
to who it may concern, my name is mary sloan and I purchased some wigs through an foreign company in china. and I heard I could file an merchandise claim and get my money back through my charge card. I brought the wigs on ********* and they didn't arrive until a month later or more. I could only contact them through email. they told how to get an refund but it looks complicated. they are a scam company, because the hair wasn't what I purchased!! so if I can file a merchandise claim through you let me know what I need to know before ** days or up.

GetHuman5057702 did not yet indicate what Credit One Bank should do to make this right.

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Credit One Bank

Dispute a Charge issue
Reported by GetHuman5057702
Jul 12th, 2020 - 2 months ago
Fixed
Seen by 5 customers so far
Similar issue to 3090 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman5057702 started working on this issue
Jul 12th 8:31pm
GetHuman5057702 confirmed the issue is fixed. Hooray!
Jul 15th 12:48am