There was a transaction that credit one texted me to find out if I made or not on April...

GetHuman4692636's customer service issue with Credit One Bank from April 2020

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The issue in GetHuman4692636's own words
There was a transaction that credit one texted me to find out if I made or not on April *rd. I messaged them back N for No because the purchase was mistakenly attempted. Now my card is declining and I have called everyday since April *rd to get this fixed but NO ONE physically answers the phone EVER. Do I request a new card lost or stolen. I have looked everywhere on my acct and all it gives u r phone numbers and the same answer everytime u call any of the numbers. What do I do?

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Credit One Bank

Customer service issue
Reported by GetHuman4692636
Apr 21st, 2020 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2912 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman4692636 started working on this issue
Apr 21st, 2020 10:19pm
GetHuman4692636 indicated the issue is not fixed yet.
Apr 23rd, 2020 12:59am