I received a text stating that my account payment was overdue. I'm in the process of mo...

GetHuman1707118's customer service issue with Credit One Bank from December 2018

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The issue in GetHuman1707118's own words
I received a text stating that my account payment was overdue. I'm in the process of moving and the card is packed, haven't used that card in almost a year, and didn't receive any emails, statements, texts or anything saying that there was a balance due. I don't want to be charged a late fee, don't want any problems with my credit report and don't feel it's fair when I was never billed, if it's an annual charge or something. If not, then my card has been hijacked. None of the phone numbers seem to work and the website just hangs and doesn't allow a log in. Well?
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Credit One Bank

Customer service issue
Reported by GetHuman1707118
Dec 7th, 2018 - 6 mons ago
I have an issue with Credit One Bank too
Not resolved
Seen by 1 customer so far
Similar issue to 2703 others
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Timeline
GetHuman1707118 started working on this issue
Dec 7th, 2018 1:20am