I made an express payment and the day after I was charged again. Can I cancel the other...

GetHuman1332636's customer service issue with Credit One Bank from October 2018

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2018 similar
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The issue in GetHuman1332636's own words
I made an express payment and the day after I was charged again. Can I cancel the other payment and just charge me the express payment?
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Credit One Bank

Customer service issue
Reported by GetHuman1332636
Oct 12th, 2018 - 2 mons ago
I have an issue with Credit One Bank too
Not resolved
Seen by 11 customers so far
Similar issue to 2018 others
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman1332636 started working on this issue
Oct 12th 3:31pm