There is a purchase on my account that I did not make $**.** purchase! Need help thanks

GetHuman1021196's customer service issue with Credit One Bank from August 2018

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The issue in GetHuman1021196's own words
The problem: There is a purchase on my account that I did not make $**.** purchase! Need help thanks
GetHuman1021196 did not yet indicate what Credit One Bank should do to make this right.
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Credit One Bank

Customer service issue
Reported by GetHuman1021196
Aug 22nd, 2018 - 3 mons ago
I have an issue with Credit One Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 1485 others
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman1021196 started working on this issue
Aug 22nd 12:01am