I have been trying for *-* weeks now to reset my password, that, I forgot, I get a temp...

GetHuman701608's customer service issue with Credit One Bank from May 2018

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The issue in GetHuman701608's own words
I have been trying for *-* weeks now to reset my password, that, I forgot, I get a temporary password emailed, that is not accepted. I have made so many calls with so many solutions that do not work. I am getting frustrated. I need to access my credit cards online, as not only to make payments, but to check my status. I have been a loyal customer, always paid ontime. I want to get into my account asap, or I will have no choice but to cancel my card. I will of course pay it off, but I refuse to pay *.** on phone to make a payment, when I can do so online. I need to get into mu account asap! No more calls, giving me useless guidance!! This has went on to too long!
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Credit One Bank

Customer service issue
Reported by GetHuman701608
May 20th, 2018 - 6 mons ago
I have an issue with Credit One Bank too
Not resolved
Seen by 6 customers so far
Similar issue to 143 others
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman701608 started working on this issue
May 20th 2:58pm