I cannot access my account, I have changed my password on more than * occasion and all...

GetHuman5867630's customer service issue with Credit Karma from March 2021

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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Email address on account
The issue in GetHuman5867630's own words
I cannot access my account, I have changed my password on more than * occasion and all i get back is a "OOPs, something went wrong while trying to perform your request. Please try again later." this has happened each time i try to log on even when i change my password, your system emails me to say that i have just changed my password but it will still not let me in.*you obviously know my email is correct as you send me update messages on a regular basis so I know the email is correct in your system and you tell me the new password has been accepted so why can I not get into my account, what is wrong!!

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Credit Karma

Customer service issue
Reported by GetHuman5867630
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 4801 others
0 customers following this

Timeline

GetHuman5867630 started working on this issue
Mar 20th 1:02pm
GetHuman5867630 indicated the issue is not fixed yet.
Mar 20th 6:33pm
GetHuman5867630 indicated the issue is not fixed yet.
Mar 23rd 9:17pm
GetHuman5867630 indicated the issue is not fixed yet.
Mar 24th 8:00pm

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