Credit Karma is showing a name that isn't mine and an address I've never been at. The...

GetHuman5719935's customer service issue with Credit Karma from February 2021

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Help with my Credit Karma issue
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GetHuman5719935's next move: find and follow the right step-by-step guide.
Credit Karma doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5719935 will need to dig through the advice provided by Credit Karma, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5719935 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Credit Karma has better answers for you: Credit Karma Help Center
Before contacting them, items GetHuman5719935 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Email address on account
The issue in GetHuman5719935's own words
Credit Karma is showing a name that isn't mine and an address I've never been at. The site keeps saying to use "Direct Dispute" to report this but after a half hour of searching I have yet to see a button to click to use it!**While I'm at it... they sent me a report saying my information was in some data breaches but it won't tell me what accounts, and I don't recognize any of the partial passwords! When I put that together with the above name and address situation it looks to me like someone is making accounts and using my information but Credit Karma makes it close to impossible to find a way to report that.

GetHuman5719935 did not yet indicate what Credit Karma should do to make this right.

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Credit Karma

Customer service issue
Reported by GetHuman5719935
Feb 3rd, 2021 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 3718 others
0 customers following this

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