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Craigslist Customer FAQ

Top Answers & How-to Guides

What is Craigslist's Phone Number?

The question we are asked most often is about how to talk to Craigslist customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...
Ask any question you have about Craigslist customer service, get an answer now.

Recent Craigslist Customer Questions

Posted ad in pets section for Ragdoll kittens for adoption and it was immediately flagged. Why?

Ads in the pets section can be flagged for various reasons, including violating Craigslist's policies on pet listings or receiving numerous flags from users. Common issues include pricing, misleading information, or not being in compliance with local laws regarding pet sales and ad content. Sometimes, ads may also get flagged mistakenly or due to competition. It's recommended to review the Craigslist rules and guidelines to ensure compliance and reconsider the language or format of your ad.
Asked Mar 27, 2025 2:02 PM

I want to sell my house. How do I post it?

To post your house for sale on Craigslist, go to your local Craigslist page and click on "Create a posting." Choose "For sale by owner" and select the appropriate category for real estate. Fill out the form with the necessary details, including price, location, and description. You can also add photos to make your listing more appealing. Once you've completed the information, publish your post. Make sure to check for any specific guidelines related to real estate postings in your area.
Asked Mar 26, 2025 7:45 PM

Why is my post continuously getting flagged

Posts may get flagged for various reasons, including violations of Craigslist's terms of use, posting in the wrong category, or if the content is deemed inappropriate or spammy by other users. It's important to ensure your post complies with Craigslist's posting guidelines and to avoid excessive reposting. Reviewing the rules and community standards can help improve your chances of successful posting.
Asked Mar 6, 2025 2:59 PM

What to do if my account is blocked?

If your Craigslist account is blocked, it may be due to a violation of Craigslist's terms of service. Review the guidelines to ensure compliance. You can attempt to regain access to your account by following the prompts in the account recovery section. If you believe the block was a mistake, there may be options for disputing the block. For more specific assistance, please refer to the most up-to-date contact information available on this page.
Asked Feb 26, 2025 6:52 PM

my account was put on hold. I don't know why. I think someone is trying to get into my account. how can i straighten this mess out

If your account has been put on hold, it may be due to unusual activity or a violation of Craigslist policies. It's important to secure your account immediately. Change your password and ensure your email account linked to Craigslist is secure. For the most accurate guidance on resolving your account hold, refer to the link to the most up-to-date contact information right here on this page.
Asked Feb 22, 2025 3:00 PM

Help me with my Craigslist customer service issue

Reporting Concerns

How Do I Report That Someone Is Using My Phone Number on Craigslist?

If you believe that someone is using your phone number to post ads on Craigslist, there are several ways you can report the user. You...

What Do I Do If Someone Posted My Phone Number on Craigslist?

Craigslist is an online marketplace for various services, but some users use it for illegal acts like 'doxing' by posting personal...

How do I report fraud or a scam to Craigslist?

Craigslist remains a popular platform for buying and selling, but it also attracts scams. To protect yourself and others, learn to...

Account Issues

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...

Ad Visibility

How do I know if my Craigslist ad was flagged?

Craigslist ads may be removed for violating terms of use, including illegal or misleading content. Users can flag ads or they may be...

Why is my posting not showing up on Craigslist?

Often times when you try to post something on Craigslist you can run into problems. Here's how to solve some of the most common problems....

Posting Fees

Are there any fees for posting on Craigslist?

No, posting on Craigslist is generally free. The platform allows users to post ads without any upfront charges in most categories....

Personal Information Removal

Can I remove my phone number from a Craigslist ad?

Yes, you can remove your phone number from a Craigslist ad. To do so, you need to go to the "Manage" section in your craigslist account....
We look to the Craigslist issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Craigslist issues reported to GetHuman
FAQ Table of Contents

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