Ayer s*bado Visite a Costco de Toa Baja PR, veo un producto con rotulaci*n de **.** y a...

GetHuman-lmbeltra's customer service issue with Costco from April 2019

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El precio que ten*a en g*ndola era de **.** y en la caja registr* ***.** estaba rotulado donde estaban todos los productos ... Ayer s*bado Visite a Costco de Toa Baja PR, veo un producto con rotulaci*n de **.** y al llegar a la registradora me dan un precio diferente de ***.**, voy al lugar y tomo foto del *rea donde lo cogi y con la rotulaci*n. Cuando el asistente de gerente viene a mi y vamos al lugar ya hab*an removido el r*tulo de precio incorrecto y me dice que ese r*tulo era otro art*culo y no pod*a d*rmelo a ese precio... al parecer no conoce el desecho del cliente y las leyes de PR... les puedo proveer foto del *rea del producto y el precio. El art*culo me interesa pero el asistente que me atendi* est* bien desinformado de la ley sobre precios en PR y como manejar situaciones. Alguien que me responda. GRACIAS
Otorgarme el precio, al contrario quitaron el r*tulo y el asistente me dijo que no aplicaba porque la descripci*n no era del producto. Es decir que quitaron el precio porque estaba mal pero no me honraron el precio... al parecer est*n desinformados de la ley de precios en PR... tengo foto disponible del display con el precio que no honraron y lo quitaron en nuestra cara.
Que me honren el producto deseado al precio que ten*an marcado.
En mi caso llevo m*s de * a*os junto a mi esposa como socios executive de ustedes en PR y nunca hab*a tenido situaci*n similar en Costco.
Hable directamente con el asistente de turno y no quiso acceder a honrar el precio d*ndome informaci*n incorrecta referente a la pol*tica de precios. Yo soy gerencia en una compa**a en PR y conozco muy bien la ley de PR (DACO)
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Costco

Deck Box *******
Customer service issue
Reported by GetHuman-lmbeltra
Apr 21st, 2019 - 2 years ago
Fixed
Seen by 23 customers so far
Similar issue to 2250 others
0 customers following this
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Timeline

GetHuman-lmbeltra started working on this issue
Apr 21st, 2019 1:40pm
GetHuman-lmbeltra confirmed the issue is fixed. Hooray!
Apr 22nd, 2019 1:41am
GetHuman-lmbeltra indicated the issue is not fixed yet.
Apr 22nd, 2019 1:45am
GetHuman-lmbeltra indicated the issue is not fixed yet.
Apr 22nd, 2019 1:48am
GetHuman-lmbeltra shared this issue with followers on Twitter
Apr 22nd, 2019 1:49am
GetHuman-lmbeltra indicated the issue is not fixed yet.
Apr 22nd, 2019 1:49am
GetHuman-lmbeltra indicated the issue is not fixed yet.
Apr 22nd, 2019 1:52am
GetHuman-lmbeltra indicated the issue is not fixed yet.
Apr 22nd, 2019 2:15am
GetHuman-lmbeltra indicated the issue is not fixed yet.
Apr 22nd, 2019 2:16am

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