I just moved into a new house on Aug **nd of this year. At my last residence DTE handle...

GetHuman-smmilazz's customer service issue with Consumers Energy Company from October 2018

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The issue in GetHuman-smmilazz's own words
I just moved into a new house on Aug **nd of this year. At my last residence DTE handled both my electric and my gas. I assumed it would be the same for my new home. Today, I came home and found that I have no gas. Meaning no heat! I have an * month old baby. This is not good. After speaking with DTE, I am now being told Consumers Energy handles gas out here. I had my wife call as I am deaf. She set up an account for us. Now I am being told that I cannot have the gas turned on until FRIDAY. I am asking if there is ANY WAY POSSIBLE I can get the gas turned on tomorrow. The house cannot be cold as I have an * month old baby! I truly need some action soon. Can anything be done???
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Consumers Energy Company

Customer service issue
Reported by GetHuman-smmilazz
Oct 25th, 2018 - 2 mons ago
I have an issue with Consumers Energy Company too
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GetHuman-smmilazz started working on this issue
Oct 25th 2:44am