Kathleen Rausch cust.**********, phone disabled * weeks ago when I transferred funds a...

GetHuman5873824's Technical support issue with Consumer Cellular from March 2021

Help with my Consumer Cellular issue
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The issue in GetHuman5873824's own words
Kathleen Rausch cust.**********, phone disabled * weeks ago when I transferred funds at my bank on my iPhone. I have never did this before on my phone. You see I was in hospital and didn't have my lap top. I had a stoke on ******** and ended in Nashville in intensive care. I can't talk real good yet, that's why I am sending this. I just got out of in-patient rehab. Tele.****-***-****. Anyways when I did the transfer I got virus on my phone and it disabled it. Can you help me restore my phone or do I have to contact Apple or iTunes?

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Consumer Cellular

Technical support issue
Reported by GetHuman5873824
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2158 others
0 customers following this

Timeline

GetHuman5873824 started working on this issue
Mar 22nd 3:33pm