Kathleen Rausch cust.**********, phone disabled * weeks ago when I transferred funds a...

GetHuman5873824's Technical support issue with Consumer Cellular from March 2021

Help with my Consumer Cellular issue
First: share to improve GetHuman5873824's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5873824 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman5873824's own words
Kathleen Rausch cust.**********, phone disabled * weeks ago when I transferred funds at my bank on my iPhone. I have never did this before on my phone. You see I was in hospital and didn't have my lap top. I had a stoke on ******** and ended in Nashville in intensive care. I can't talk real good yet, that's why I am sending this. I just got out of in-patient rehab. Tele.****-***-****. Anyways when I did the transfer I got virus on my phone and it disabled it. Can you help me restore my phone or do I have to contact Apple or iTunes?

GetHuman5873824 did not yet indicate what Consumer Cellular should do to make this right.

How GetHuman5873824 fixed the problem

We are waiting for GetHuman5873824 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Consumer Cellular customer problems.
How Do I Change My Billing Address with Consumer Cellular?How Do I Activate My Consumer Cellular Phone?How Do I Know If There's a Service Outage with Consumer Cellular?
Do you have a customer issue as well?
We can help you get Consumer Cellular's attention and get better help faster. Tap below to get started.
Having Consumer Cellular issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Consumer Cellular

Technical support issue
Reported by GetHuman5873824
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2158 others
0 customers following this


GetHuman5873824 started working on this issue
Mar 22nd 3:33pm