I bought a samsung galaxy S* from consummer cellular about * weeks ago. The phone is lo...

GetHuman1967237's customer service issue with Consumer Cellular from January 2019

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The issue in GetHuman1967237's own words
I bought a samsung galaxy S* from consummer cellular about * weeks ago. The phone is locked. I have tried everything to get it unlocked with no luck. The phone does not work right and will not do what it is suppose to do. It will not let you bring up the little android green figure. It will not turn off. I believe the phone is defective. I want to return the phone at the Target store in Tyler, Texas and get a new one . I do not want to pay for a phone I can Not use. I have been able to really use it since I got it. I made one phone call on it and set it up and that's it. I got off it and have been able to get on it since. I will be taking it to Target this Wednsday the **th to return it to yal and I want a NEW PHONE LIKE IT JUST NEW SO I WILL HAVE A PHONE THAT WORKS.*THANK-YOU*CATHY GERMAN******@***.com****-***-****
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Consumer Cellular

Customer service issue
Reported by GetHuman1967237
Jan 15th, 2019 - a mon ago
I have an issue with Consumer Cellular too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1967237 started working on this issue
Jan 15th 4:37am