This is Bill Norris again. My request appeared on the screen, but there seemed to a communication going on with someone else. My problem is that I cannot access my phone because I changed my access code and misplaced the paper that I wrote it on. I can't call and I am on the computer in my local library. I Need you to open up my phone so that I can give you my information and I can gain access to my phone again. My phone number is ***-***-*****. Your help is desperately needed.
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