I recently received my new phone, but need to send it back. I don't have a working pho...

GetHuman-kathjer's customer service issue with Consumer Cellular from June 2018

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The issue in GetHuman-kathjer's own words
I recently received my new phone, but need to send it back. I don't have a working phone right now--that's why I'm contacting via email. Can you please give me info as to where to send the phone, etc. ? I like the phone, but I have osteoporosis *arthritis problems in both hands and need to send this one back so i can order a different model. Can you give me instructions as to address to send to,etc....? Many thanks. Kathy Ferraro, *** Ramapo Valley Road, Oakland, NJ *****
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Consumer Cellular

Customer service issue
Reported by GetHuman-kathjer
Jun 11th, 2018 - 9 mons ago
I have an issue with Consumer Cellular too
Fixed
Seen by 9 customers so far
Similar issue to 272 others
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Timeline
GetHuman-kathjer started working on this issue
Jun 11th, 2018 2:50pm
GetHuman-kathjer indicated the issue is not fixed yet.
Jun 11th, 2018 5:11pm
GetHuman-kathjer indicated the issue is not fixed yet.
Jun 11th, 2018 5:12pm
GetHuman-kathjer indicated the issue is not fixed yet.
Jun 14th, 2018 1:26am
GetHuman-kathjer indicated the issue is not fixed yet.
Jun 14th, 2018 1:27am
GetHuman-kathjer indicated the issue is not fixed yet.
Jun 14th, 2018 4:05pm