I’m overseas trying to change my plan to the lowest available due to not being able to...

GetHuman-mpieri's customer service issue with Consumer Cellular from June 2018

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The issue in GetHuman-mpieri's own words
I’m overseas trying to change my plan to the lowest available due to not being able to use my phone here at all for over one month. I can not get connected to my log in to do the change myself. Could you please help me?
GetHuman-mpieri did not yet indicate what Consumer Cellular should do to make this right.
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Consumer Cellular

Customer service issue
Reported by GetHuman-mpieri
Jun 2nd, 2018 - 6 mons ago
I have an issue with Consumer Cellular too
Fixed
Seen by 5 customers so far
Similar issue to 390 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-mpieri started working on this issue
Jun 2nd 9:54pm
GetHuman-mpieri indicated the issue is not fixed yet.
Jun 3rd 1:38am
GetHuman-mpieri indicated the issue is not fixed yet.
Jun 4th 12:40am
GetHuman-mpieri indicated the issue is not fixed yet.
Jun 5th 11:49pm