I’m overseas trying to change my plan to the lowest available due to not being able to...

GetHuman-mpieri's customer service issue with Consumer Cellular from June 2018

Help with my Consumer Cellular issue
I’m overseas trying to change my plan to the lowest available due to not being able to use my phone here at all for over one month. I can not get connected to my log in to do the change myself. Could you please help me?
I trust that Consumer Cellular will make this right and come up with a resolution that is fair.
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Consumer Cellular

Customer service issue
Reported by GetHuman-mpieri
Jun 2nd, 2018 - 15d ago
I have an issue with Consumer Cellular too
Fixed
Seen by 5 customers so far
Similar issue to 390 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-mpieri started working on this issue
Jun 2nd 9:54pm
GetHuman-mpieri indicated the issue is not fixed yet.
Jun 3rd 1:38am
GetHuman-mpieri indicated the issue is not fixed yet.
Jun 4th 12:40am
GetHuman-mpieri indicated the issue is not fixed yet.
Jun 5th 11:49pm