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Bank Account Number, Social Security Number, Home Address, Name of Account Holder, Phone Number, and Email on Account
The issue in GetHuman-ksatagaj's own words
I was late on a payment for BJs- I never got a bill. When I finally did get one, I called customer service to ask what it was for and I was told it was my membership fee. The person I spoke to removed my late fees and I paid for the membership. BJs reported it to my credit bureau. I disputed it and they still refuse to remove it. This was an honest mistake. My credit was excellent and because of them it has gone down- all because I never got the bill for the membership fee until it was very late- and then paid it right away
GetHuman-ksatagaj did not yet indicate what Comenity Bank should do to make this right.
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