Phone call from Employee ID ******. Re: Owed Amount for Roaman's . First, I do not ha...

GetHuman1648773's customer service issue with Comenity Bank from November 2018

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The issue in GetHuman1648773's own words
Phone call from Employee ID ******. Re: Owed Amount for Roaman's . First, I do not have a credit card for Roaman's or Comenity Bank. Second, I called Roamans and verified I paid for all my orders via paypal. I returned tunics for the orders in question for exchanges, so no shipping costs. I am confused as to what I owe, as I think I owe nothing. Also I asked the agent to resend mail from Comenity Bank as I have not received anything from you. This was a week ago, still have received nothing. ????
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Comenity Bank

Customer service issue
Reported by GetHuman1648773
Nov 28th, 2018 - 9 mons ago
I have an issue with Comenity Bank too
Fixed
Seen by 2 customers so far
Similar issue to 675 others
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Items needed
Bank Account Number
Social Security Number
Home Address
Name of Account Holder
Phone Number
Email on Account
Timeline
GetHuman1648773 started working on this issue
Nov 28th, 2018 9:41pm
GetHuman1648773 indicated the issue is not fixed yet.
Nov 28th, 2018 9:45pm