I have been unfairly treated because the bank has refused my payment twice and charged...

GetHuman-kmackt's customer service issue with Comenity Bank from June 2018

Help with my Comenity Bank issue
I have been unfairly treated because the bank has refused my payment twice and charged me fees. I have a written explanation as to why they are being unfair. It is detailed and not easily done on the phone.
I trust that Comenity Bank will make this right and come up with a resolution that is fair.
Help with my Comenity Bank issue
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Comenity Bank

Customer service issue
Reported by GetHuman-kmackt
Jun 25th, 2018 - 2 mons ago
I have an issue with Comenity Bank too
Fixed
Seen by 2 customers so far
Similar issue to 102 others
0 customers following this
Items needed
Bank Account Number
Social Security Number
Home Address
Name of Account Holder
Phone Number
Email on Account
Timeline
GetHuman-kmackt started working on this issue
Jun 25th 5:07pm
GetHuman-kmackt indicated the issue is not fixed yet.
Jun 25th 5:07pm