Xfinity voice modem ring our landline phones, but does not allow voice transmission or...

GetHuman6121871's Service Outage issue with Comcast from May 2021

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The issue in GetHuman6121871's own words
Xfinity voice modem ring our landline phones, but does not allow voice transmission or reception. Nor do we hear a dial tone. Problem began yesterday (May **) a few hours after I had answered a couple of calls on the same phones. **I've tried to restart the modem, unplugged it for ** seconds and tried again, but still no response. I've plugged in my corded phone, got dial tone one time, but didn't get it when I tried again.

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Comcast

Service Outage issue
Reported by GetHuman6121871
May 28th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 19093 others
0 customers following this

Timeline

GetHuman6121871 started working on this issue
May 28th 11:02am

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