had an electrical storm that took out tv, internet, phone. it has been fixed. i have...

GetHuman-pm_curry's Equipment Trouble issue with Comcast from March 2021

Help with my Comcast issue
First: share to improve GetHuman-pm_curry's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-pm_curry's own words
trying to get the signal back ... had an electrical storm that took out tv, internet, phone. it has been fixed. i have gone through all the resets and it says i don't have a signal. this is for the main tv box. X*. We have lost all the channels and cannot get them to download. We need to get the signal. Now this is for you to do..............We need for you to fix the signal
did everything in status to get box to respond. Says we don't have a signal

GetHuman-pm_curry did not yet indicate what Comcast should do to make this right.

How GetHuman-pm_curry fixed the problem

We are waiting for GetHuman-pm_curry to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Main x* box
Equipment Trouble issue
Reported by GetHuman-pm_curry
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 21765 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN


GetHuman-pm_curry started working on this issue
Mar 25th 12:21pm