My services have been cut off*I am executor for my deceased cousin Dorothy Brown who ha...

GetHuman5438614's customer service issue with Comcast from November 2020

Help with my Comcast issue
First: share to improve GetHuman5438614's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5438614 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman5438614's own words
My services have been cut off*I am executor for my deceased cousin Dorothy Brown who had*Comcast account with balance.*I.was told by federal agency that I was *I.was told.that I was not.responsible for.Dorothy account.and fill out transfer form I called customer service several. times but. I could not reach them.Now service is cut off*I have several medical conditions and I can not get my medicine.Could service be turned on so I can obtain transfer form*and other needed documents?*********L********I

GetHuman5438614 did not yet indicate what Comcast should do to make this right.

How GetHuman5438614 fixed the problem

We are waiting for GetHuman5438614 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman5438614
Nov 6th, 2020 - 9 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 22255 others
0 customers following this

Timeline

GetHuman5438614 started working on this issue
Nov 6th, 2020 2:32pm
GetHuman5438614 indicated the issue is not fixed yet.
Nov 7th, 2020 4:07am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers