Cable wire from pole hanging kiw over the street,,very dangerous.

GetHuman5232573's customer service issue with Comcast from September 2020

Help with my Comcast issue
The issue in GetHuman5232573's own words
The problem: Cable wire from pole hanging kiw over the street,,very dangerous.

GetHuman5232573 did not yet indicate what Comcast should do to make this right.

I have an issue with Comcast too
How GetHuman5232573 fixed the problem
I was told Comcast maintainice fi not work*on weekends, it would Monday before someone could address the problem.*I will drop Comcast and get a new cable provider. This is not the first time we have had issues with Comcast regarding timely on site repairs.
Please help with my Comcast issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Comcast customer problems.
How Do I Connect My Comcast Remote to a New Box?How Do I Negotiate My Cable and Internet Bills?How Do I Pick the Right Internet Speed for My Family?How Do I Fix Buffering Problems with Comcast?What's the Best Comcast Modem for My Home?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
There is a comcast line*cable hanging from telephone poles on my property and tou...The cable wire has disconnected from the telephone pole and is in the street.There is a Comcast cable wire hanging very low over our backyard. **It needs to b...Wires hanging down over my property from the pole at the street across to my neig...There is a very low hanging cable wire that needs to be repaired.My cable was torn loose from the pole,it is hanging very low in the street...need...Our cable wire from the pole to the house is hanging down to about four feet from...There Are comcast wires unsafely hanging from telephone poles on Mary Lane, betwe...Since Hurricane Michael we have a Comcast cable hanging from our light pole not c...Have Comcast cables hanging down from neighbors cables very low and going across...
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Comcast

Customer service issue
Reported by GetHuman5232573
Sep 4th, 2020 - 6 months ago
I have an issue with Comcast too
Fixed
GetHuman5232573 shared how to fix
Seen by 4 customers so far
Similar issue to 19175 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN

Timeline

GetHuman5232573 started working on this issue
Sep 4th, 2020 8:25pm
GetHuman5232573 confirmed the issue is fixed. Hooray!
Sep 5th, 2020 2:19pm