we disconnected xfinity cable service and changed provider in Sept **** but xfinity con...

GetHuman2181451's customer service issue with Comcast from February 2019

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The issue in GetHuman2181451's own words
we disconnected xfinity cable service and changed provider in Sept **** but xfinity continued to charge account for cable service that they were not providing. we need account credited for the months of October November and December which was charged by Xfinity for cable service that they were NOT providing us because we did not have cable service with xfinity any longer.
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Comcast

Customer service issue
Reported by GetHuman2181451
Feb 11th, 2019 - 8d ago
I have an issue with Comcast too
Not resolved
Seen by 5 customers so far
Similar issue to 11474 others
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Timeline
GetHuman2181451 started working on this issue
Feb 11th 3:54pm