I want to cancel the TV and phone part of my service. I want to know what the price wi...
GetHuman-ihdclark's customer service issue with Comcast from January 2019
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Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-ihdclark's own words
I want to cancel the TV and phone part of my service. I want to know what the price will be to keep internet service only. I plan to cancel the TV and phone before I am billed again on January **. I need to know what the options are for internet service, speed and price options. This will help me decide if I want to keep Comcast for my ISP or go with another company. The customer service I get while making this request will also inform me on whether or not to keep Comcast as my ISP. A pushy retention specialist who doesn't listen to me will definitely push me to another ISP. Thanks for your help.
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