Tried to set up a payment on app, wouldn't let me so I left the app, called a rep and m...

GetHuman-jgoral's customer service issue with Comcast from November 2018

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The issue in GetHuman-jgoral's own words
Tried to set up a payment on app, wouldn't let me so I left the app, called a rep and made a payment of **.**..on Oct **th...on November **th was charged ***.** and repnsaid I set it up on app.....the app wouldn't let me schedule the payment that's why I called it in, rep I spoke to said my account wasnt eligibal for payment arrangements that's why the app wouldn't allow me to schedule a payment....so I made the past due payment with the rep...now I demand a refund of the ***.**
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Comcast

Customer service issue
Reported by GetHuman-jgoral
Nov 11th, 2018 - 4 mons ago
I have an issue with Comcast too
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GetHuman-jgoral started working on this issue
Nov 11th, 2018 9:01pm