one of my comcast boxes is OUT...shows **.** on the front screen. no problem with the o...

GetHuman-wcathave's customer service issue with Comcast from October 2018

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The issue in GetHuman-wcathave's own words
one of my comcast boxes is OUT...shows **.** on the front screen. no problem with the other unit upstairs, works fine, phone works, internet works....appears box died...tried unpluging and restart..no change...recycle server...no change..again one of the TV's is fine, phone and internet ok..this one worked fine yesterday, this morning it won't do anything
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Comcast

Customer service issue
Reported by GetHuman-wcathave
Oct 2nd, 2018 - 6 mons ago
I have an issue with Comcast too
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Seen by 2 customers so far
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GetHuman-wcathave started working on this issue
Oct 2nd, 2018 4:48pm