Finding *-***-***-**** is a real Comcast service number. They keep calling to tell me...

GetHuman-dickann's customer service issue with Comcast from August 2018

Help with my Comcast issue
The issue in GetHuman-dickann's own words
Finding *-***-***-**** is a real Comcast service number. They keep calling to tell me that my computer is vulnerable to hacking. The talker wants to get on my computer, and for $*.** put a program on my computer that will make it safe. I keep finding with Google that this is a legit phone service number from Comcast. Is it???? Do I actually need to let them on my computer and let them put a program on it???
GetHuman-dickann did not yet indicate what Comcast should do to make this right.
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How GetHuman-dickann fixed the problem
Chatted with Comcast, not some associate company
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Comcast

Customer service issue
Reported by GetHuman-dickann
Aug 11th, 2018 - 7 mons ago
I have an issue with Comcast too
Fixed
Seen by 4 customers so far
Similar issue to 5055 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-dickann started working on this issue
Aug 11th, 2018 5:07pm
GetHuman-dickann confirmed the issue is fixed. Hooray!
Aug 11th, 2018 7:31pm
GetHuman-dickann confirmed the issue is fixed. Hooray!
Aug 15th, 2018 12:22pm