I called about a line being down in my yard about ** days ago and several times after t...

GetHuman844046's customer service issue with Comcast from July 2018

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The issue in GetHuman844046's own words
My car is scratched all along the side, down to the bumper on one side. My head light lenses are scratched in the front. It's just bad, and I need Comcast to repair my vehicle. I just bought my SUV and to have it all scratched up just isn't right. ... I called about a line being down in my yard about ** days ago and several times after the initial call. The cable line from Comcast cable line came down from the pole on June **, **** after a flash flood and lighting. I called Comcast several times, immediately when the cable came down and * times after that demanding someone to come out and put the line back up. My SUV have several scratches on my car from trying to park my car in my yard. The line has a long ***** attach to it that was once used to hold the line in place on the pole, I have photos to show the damage, I am asking that Comcast repair my Dodge SUV.
They just don't care about customers.
Have my SUV repaired.
I tried calling them, about the line down, and they never did come out, until the day after Georgia Power put up the line, I don't have the energy left to call them about my car.
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Comcast

A comcast cable line was down in my yard, the line was replaced back on the pole by Georgia Power.
Customer service issue
Reported by GetHuman844046
Jul 2nd, 2018 - 5 years ago
Fixed
Seen by 10 customers so far
Similar issue to 3460 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN

Timeline

GetHuman844046 started working on this issue
Jul 2nd, 2018 10:53pm
GetHuman844046 indicated the issue is not fixed yet.
Jul 4th, 2018 4:54am
GetHuman844046 indicated the issue is not fixed yet.
Jul 4th, 2018 5:02am