Someone has used my email address for an account I never made and I've since been spamm...
GetHuman-blazethe's customer service issue with Comcast from June 2018
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman-blazethe to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
You can log into your account and go to "My Subscriptions" then "Cancel" your account there.
The issue in GetHuman-blazethe's own words
Someone has used my email address for an account I never made and I've since been spammed with confirm emails. Please blacklist my email or something to prevent future people from using it?? I've never heard of Xfinity until now and i'm not sure if this is going to charge ME or i'll have future issues if I decide to sign up for one willingly.***Ps* It does NOT allow me to get into the account, so I can't cancel it myself, change the password or anything it says I need to put my social security or phone number to recover it which is ridiculous..
GetHuman-blazethe did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman-blazethe fixed the problem
We are waiting for GetHuman-blazethe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Comcast customer problems.