My saved programs suddenly disappeared. It says only ** percent full. There should be...

GetHuman-aschuh's customer service issue with Comcast from June 2018

Help with my Comcast issue
The issue in GetHuman-aschuh's own words
My saved programs suddenly disappeared. It says only ** percent full. There should be ** programs there and were last week. There was a power outage. I rebooted but no joy. I really would like the saved programs balk listed like they were.
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Comcast

Customer service issue
Reported by GetHuman-aschuh
Jun 25th, 2018 - 4 mons ago
I have an issue with Comcast too
Fixed
Seen by 4 customers so far
Similar issue to 2484 others
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Timeline
GetHuman-aschuh started working on this issue
Jun 25th 10:41pm
GetHuman-aschuh indicated the issue is not fixed yet.
Jun 26th 12:41am