My speed is running at ** instead of ****, please help

GetHuman-louisla's customer service issue with Comcast from June 2018

Help with my Comcast issue
The issue in GetHuman-louisla's own words
The problem: My speed is running at ** instead of ****, please help
GetHuman-louisla did not yet indicate what Comcast should do to make this right.
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Comcast

Customer service issue
Reported by GetHuman-louisla
Jun 24th, 2018 - 6 mons ago
I have an issue with Comcast too
Fixed
Seen by 2 customers so far
Similar issue to 2437 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-louisla started working on this issue
Jun 24th 8:02pm
GetHuman-louisla indicated the issue is not fixed yet.
Jun 24th 8:02pm