My speed is running at ** instead of ****, please help

GetHuman-louisla's customer service issue with Comcast from June 2018

Help with my Comcast issue
The problem I ran into: My speed is running at ** instead of ****, please help
I trust that Comcast will make this right and come up with a resolution that is fair.
Help with my Comcast issue
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Comcast

Customer service issue
Reported by GetHuman-louisla
Jun 24th, 2018 - 2 mons ago
I have an issue with Comcast too
Fixed
Seen by 2 customers so far
Similar issue to 2437 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman-louisla started working on this issue
Jun 24th 8:02pm
GetHuman-louisla indicated the issue is not fixed yet.
Jun 24th 8:02pm