Forgot Wifi password, couldn't reach by phone. Can't connect with wifi (Xfinity) using...

GetHuman-mmclin's customer service issue with Comcast from June 2018

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The issue in GetHuman-mmclin's own words
Forgot Wifi password, couldn't reach by phone. Can't connect with wifi (Xfinity) using guest password. And last (but not least) the account has my name misspelled and has it mixed up with previous account from Tennesee. Have bee trying to have it changed for about * years. (It has me listed as a second party and not the primary owner of the account. My husband died in TN almost five years ago. I moved here * years ago and haven't been able to get the problem taken care of.
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Customer service issue
Reported by GetHuman-mmclin
Jun 15th, 2018 - 9 mons ago
I have an issue with Comcast too
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Seen by 5 customers so far
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Items needed
Name on account
Billing Address
Last four of social security
Account PIN
GetHuman-mmclin started working on this issue
Jun 15th, 2018 8:52pm