I need to fix a lot of things on my account because my name has been spelled incorrectl...

GetHuman637199's customer service issue with Comcast from April 2018

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Help with my Comcast issue
Before contacting them, items GetHuman637199 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
GetHuman637199's next move: have a Comcast rep call.
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The issue and preferred resolution, in GetHuman637199's own words:
I need to fix a lot of things on my account because my name has been spelled incorrectly and I need my account information read back to me cause I didn’t set up a code and I want to change my WiFi p***word and my cable is not working I tried the steps they give my * times and it’s still not working.
I trust that Comcast will make this right and come up with a resolution that is fair.
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Comcast

Customer service issue
Reported by GetHuman637199
Apr 28th, 2018 - 3 mons ago
I have an issue with Comcast too
Not resolved
Seen by 6 customers so far
Similar issue to 3996 others
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Timeline
GetHuman637199 started working on this issue
Apr 28th 1:08pm