i paid my bill two years ago and now they are saying that i owe money and no payment wa...

GetHuman628141's customer service issue with Comcast from April 2018

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The issue in GetHuman628141's own words
i paid my bill two years ago and now they are saying that i owe money and no payment was made. i need to speak with an executive representative or someone higher up that can figure this out. I have been back and fourth for going on * months now and this is getting ridiculous i have been told twice that i will recieve a phone call back and have yet to have someone call me. If i need to repay you when i already have done so i will but i will never be using your services in the future, this is very unprofessional. Thank you!
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Comcast

Customer service issue
Reported by GetHuman628141
Apr 25th, 2018 - a yr ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
Similar issue to 22590 others
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Timeline
GetHuman628141 started working on this issue
Apr 25th, 2018 4:38pm