Says program is not available - Switch channels - I always get these channels

GetHuman-tlcwazz's tech support issue with Comcast from April 2018

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The issue and preferred resolution, in GetHuman-tlcwazz's own words:
Switch channels ... Says program is not available
I always get these channels
New box
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Comcast

Xfinity tv
tech support issue
Reported by GetHuman-tlcwazz
Apr 24th, 2018 - 3 mons ago
I have an issue with Comcast too
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Seen by 3 customers so far
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Timeline
GetHuman-tlcwazz started working on this issue
Apr 24th 3:59pm