The check sent to me was stopped and I issued a fee from my bank. - Need to get reimbur...

GetHuman268368's customer service issue with Comcast from April 2018

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The issue and preferred resolution, in GetHuman268368's own words:
Need to get reimbursed for credit owed to me. ... The check sent to me was stopped and I issued a fee from my bank.
I don’t know why Comcast placed a stop payment on the check they sent to me for credit owed.
Make a new check for credit and fee sent to me ASAP.
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Comcast

Cable
Customer service issue
Reported by GetHuman268368
Apr 19th, 2018 - 3 mons ago
I have an issue with Comcast too
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Seen by 3 customers so far
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Items needed
Name on account
Billing Address
Last four of social security
Account PIN
Timeline
GetHuman268368 started working on this issue
Apr 19th 2:48pm