I purchased the women’s Flurry Run Down jacket on November **,****. I wore it out of th...

GetHuman1687961's customer service issue with Columbia Sportswear from December 2018

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I purchased the women’s Flurry Run Down jacket on November **,****. I wore it out of the store into my car and took it off. The next time I put it on and went to wear it out of the house I looked down and noticed the zipper splits at the bottom and was coming apart. I was excited to purchase this coat and quite disappointed in the performance. I attempted to fix the issue, but the problem persisted. At this point I would like to return the coat for a full refund because it won’t stay zipped.
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Columbia Sportswear

Customer service issue
Reported by GetHuman1687961
Dec 4th, 2018 - a mon ago
I have an issue with Columbia Sportswear too
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Seen by 6 customers so far
Similar issue to 48 others
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Timeline
GetHuman1687961 started working on this issue
Dec 4th, 2018 4:38pm
GetHuman1687961 confirmed the issue is fixed. Hooray!
Dec 5th, 2018 6:00pm