for some reason I have no information on my order. It was for one item that was back o...

GetHuman-thetaber's customer service issue with Coldwater Creek from August 2018

Help with my Coldwater Creek issue
The issue in GetHuman-thetaber's own words
What happened to the order ... for some reason I have no information on my order. It was for one item that was back ordered until sometime after August **th. Unless your confirmation went to spam and wound up in spam heaven I never received a confirmation. Is there some way you can track it from your end. I'm usually not this ditzy.
I've had no communication. What's going on?
Just let me k ow if you have an order for me from some time I July or not.
I've shopped there on a d off for we are years
This was my first attempt
I have an issue with Coldwater Creek too
How GetHuman-thetaber fixed the problem
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Coldwater Creek

Confirmation of order
Customer service issue
Reported by GetHuman-thetaber
Aug 24th, 2018 - 4 mons ago
I have an issue with Coldwater Creek too
Fixed
Seen by 5 customers so far
Similar issue to 18 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-thetaber started working on this issue
Aug 24th 3:38pm
GetHuman-thetaber indicated the issue is not fixed yet.
Aug 24th 9:00pm
GetHuman-thetaber indicated the issue is not fixed yet.
Aug 24th 9:08pm
GetHuman-thetaber indicated the issue is not fixed yet.
Aug 24th 9:09pm